Introduction
Overview: The No-Code Automation Platform
Sigma is an agentless, no-code IT automation platform built specifically for IT administrators. Its purpose is to simplify IT management, empower IT operations, and improve security and efficiency.
The platform reduces errors and misconfigurations by allowing you to build, orchestrate, and manage IT environments from a single platform without needing coding skills or DevOps expertise. Instead of relying on complex scripts, you can build and automate workflows visually using a drag-and-drop interface. This unifies control across diverse environments, including multi-cloud (like AWS, Azure, and Oracle Cloud), on-prem systems (like VMware and Nutanix), and VDI.
Multi-Cloud VM Provisioning & Build Automation
Why it’s needed
Managing and provisioning virtual machines across multiple, disconnected environments (like VMware, Azure, and AWS) is time-consuming, requires specialized knowledge for each platform, and makes it difficult to migrate resources.
What Sigma does
Sigma provides one console for every environment and streamlines the creation, deployment, management, and logging of virtual machines. It features an automated wizard to create, customize, configure, and build virtual machines at scale. This unified management allows you to:
Speed up server deployments.
Streamline Virtual Machine builds.
Migrate Compute resources between different Clouds.
Build and patch OS images, run security benchmarks, and access remote consoles from a single platform.
Select multiple objects simultaneously to efficiently manage systems and apply changes in bulk.
Automated Patch Management
Why it’s needed
Patching operating systems, applications, and security vulnerabilities across all environments is a repetitive, critical task that is prone to errors and compliance gaps if done manually.
What Sigma does
Sigma simplifies Virtual Machine patch deployments and provides a “patch everything, no headaches” approach. The platform automates the delivery of OS, application, and security patches across all environments—on time, every time. It can deploy software packages across all VMs at scale, track deployments, troubleshoot errors, and automatically update your ITSM (like ServiceNow or Jira).
Security Benchmark & Compliance Enforcement
Why it’s needed
Ensuring every VM and system in your fleet is secure and compliant with industry standards (like CIS Benchmarks) is a constant challenge. Configuration drift, where systems become non-compliant over time, creates significant security risks.
What Sigma does
Sigma automates security and compliance, empowering you to increase accuracy, security, and compliance across the entire system and stay audit-ready.
Run CIS Benchmarks at Scale: You can conduct security compliance scans at scale. This allows you to select all your VMs and run CIS compliance checks with a single click.
Detect Configuration Drift: The platform gives you advanced configuration visibility by allowing you to compare the live configuration of your VMs against a “Gold Master” standard. This makes it easy to spot configuration drift and remediate it instantly.
Automate Auditing & Patching: Sigma automates security patching, CVE remediation, and OS/app patching to protect your infrastructure and meet compliance requirements with no extra effort.
Orchestration, Change Tracking, & AI
Why it’s needed
IT admins often need to run scripts, record manual actions for auditing, and track changes in ITSM tools, but this is often a manual, error-prone process.
What Sigma does
Sigma allows you to execute processes consistently, reducing the likelihood of human error. The platform combines AI and orchestration to streamline system management.
AI-Assisted Operations: The platform’s AI integration capabilities assist with tasks like script generation and configuration management.
Remote Access & Execution: Provides remote access at scale, allowing you to record and playback keystrokes, run scripts, and upload files from a single console across a fleet of instances.
Automated Change Tracking: Sigma provides easy change tracking. It logs changes, enforces policies, and automatically updates your ITSM platform (Jira, ServiceNow). This allows you to “Integrate with ITSM change management” and say goodbye to manual screenshots for evidence collection.
Post-Deployment Automation: As part of a workflow, you can Automate post-Ddeployment configuration installs.
Advanced Troubleshooting: This deep understanding of configurations supports informed decision-making and helps speed up server troubleshooting.
VDI Management & Scaling
Why it’s needed
Managing virtual desktop (VDI) platforms like Azure Virtual Desktop (AVD), Horizon, and Nutanix involves complex, manual tasks for host pool management, image updates, and user troubleshooting.
What Sigma does
Sigma optimizes and troubleshoots VDI platforms from one unified console.
Simplified Host Pool Management: Easily manage AVD host pools, apply updates, and control capacity from one place. This includes automating the host pool lifecycle to scale up/down or start/stop hosts with one-click workflows.
Effortless Image Management: Build, patch, and deploy golden images consistently across all your VDI environments (including AVD, VMware, Nutanix, and Citrix) with just a few clicks.
Smart Resource & Session Control: Automatically scale VDI resources to match demand. This lets you schedule different pools (e.g., “Economy_Pool,” “PowerUser_Pool”) for different times of day, optimizing performance during peak hours while reducing costs during low usage.
Unified Troubleshooting: Quickly detect and resolve VDI problems. You can monitor session health, pinpoint performance bottlenecks, and resolve user session issues instantly to keep desktops performing well.
Cost Optimization & Resource Rightsizing
Why it’s needed
Idle resources, over-provisioned VMs, and unnecessary spending are common in complex cloud and on-prem environments, leading to wasted budget and bandwidth.
What Sigma does
Sigma identifies, optimizes, and frees your team from low-value work, delivering savings in both budget and bandwidth.
Identifies Idle Resources: The platform can find idle instances (like “idle avd-lab instances”) that show low activity and can be downsized or terminated, showing you the potential monthly savings.
Cuts Costs, Not Performance: You get a unified view of your monthly spend across all environments (e.g., AWS, Oracle, Nutanix). This allows you to identify idle resources, right-size workloads, and reduce cloud spend without slowing down IT operations.
Eliminates Waste: The goal is to eliminate waste, optimize usage, and avoid unnecessary spending by identifying idle resources and streamlining maintenance.